Refund Policy
How membership billing and refunds work.
Nothing is billed today
There is no paid membership yet and the private beta is free, so no billing, renewal or refund applies to anyone right now. This page describes the rules that will apply if a membership is offered; it will be updated with the actual price, cycle and cancellation route before anyone is charged.
Cancelling
Until an in-app cancellation exists, cancelling means emailing [SUPPORT EMAIL] from the address on the account; access ends at the end of the paid period and no further charge is made. Cancelling does not by itself refund the period already paid for.
Refund window
If you want a refund, contact [SUPPORT EMAIL] within [REFUND DAYS] days of being charged and tell us why. We will refund eligible requests to the original payment method.
Chargebacks
Please contact [SUPPORT EMAIL] before filing a chargeback with your bank or card issuer; we can usually resolve a billing question faster directly.
Who this applies to
This policy applies to memberships billed by [BUSINESS NAME]. It does not cover the invite-only private beta, which is currently free.
Draft legal text, not yet reviewed by counsel. Bracketed placeholders must be filled in before this page is used to sell a membership.